We have successfully delivered media training to staff in some of the UK's leading housing associations and social housing sector.

Suggested courses

Social Media

Ensure all your staff remain on message when using social networking sites. A social media strategy is important in large organisations, whether you are using the framework to communicate with your tenants online or for marketing purposes.


Utilise the power of the podcast with our hands-on training. Podcasting is an ideal medium being used by organisations to disseminate information to colleagues, employees and customers or promote products and services.

Smartphone video

Adding video to your website or social media is a hugely powerful way of making information immediately available to your chosen audience – and you can do it using just your smartphone. Many housing associations have embraced video as a way of reaching their tenants and customer base – learn how you can do the same with our one day smartphone video course.

Crisis communications

Things sometimes go wrong no matter what industry you are in, the important thing is to remain calm and collected in a crisis and respond in an appropriate manner to protect reputation. Our crisis management training uses housing sector-specific scenarios to assess how capable your spokespeople would be when a crisis hits. We will give your management team the tools and confidence to manage the media effectively in stressful situations.

Broadcast skills

Mosaic has successfully prepared many chairmen, communication executives, spokespeople and board members for appearances in the media. Raise the profile of your organisation with this professional training which incorporates practical radio & TV interviews.

Press & radio skills

Featuring key message development, interview techniques and practical press and radio interview practice, this course has enabled senior executives from many leading housing organisations to raise their media profile and be less intimidated by the media.

Press release writing

The power of the written word can never be underestimated and speaks volumes for any establishment. Ensure your communications staff have the best training, delivered by trained journalists.

Media awareness

Gain an understanding of the ‘media machine’ and how it works. Our training will give you a much clearer picture of the workings of the media and how you can use it to your advantage. This course is ideal for organisations whose marketing staff have a variety of roles.


Email or call us to discuss your goals.

We can then tailor this course to suit your exact needs.

Mosaic held a half day session for our management team on handling communications in a crisis - it certainly gave us plenty to think about and several months on, the training is still being referred to. Mosaic's trainer was extremely engaging from beginning to end with a mixture of listening and practical sessions to keep even the most sceptical involved. The radio interview role play was particularly enlightening for those who took part and looked on. I can't recommend the training highly enough, as you never know when you might have a crisis to deal with.

Havebury Housing

Mosaic recently delivered a training course on Radio Interviews and they were excellent. The course was attended by officers, board members and directors. The course was pitched at a level where we all found the course to be informative and rewarding. We all found the course useful, the pace was well pitched on and the lessons we have learnt will really be useful for the future. We previously felt nervous regarding giving media interviews but we are all now fully prepared. We look forward to welcoming Mosaic back soon and would recommend them to everyone.

Redbridge Homes