Don’t miss out on media and communication opportunities Like the rest of the public sector, the Emergency Services have faced a significant squeeze on budgets in recent years, so making the most of every media and communications opportunity is essential. Media training for emergency services can make the difference for both strategic and operational activity. […]

If nothing else, lockdown has shown us what’s really essential in our lives and what isn’t. And the concept of key workers has really put industries such as the energy sector quite rightly in the spotlight. Suddenly the ability to just turn on a switch and be able to connect with colleagues and loved ones […]

For any organisation, large or small, your staff are your brand ambassadors and vital to your reputation and the success of your business. Yet, while companies invest in their marketing and corporate comms, internal communication can be the poor relation – because responsibility for it is often poorly defined. When a major issue or crisis […]

Communicating your response to coronavirus will be essential for care homes as we enter the post-pandemic world. Your future residents and their families are looking for reassurance, confidence and transparency, so that they’re sure they’re making the right decision for care. Mosaic’s training, specially designed for the care home sector, will make sure your care […]

75 years’ ago this month, the BBC Light Programme began broadcasting, bringing audio entertainment to people for the very first time. Transmitting from Droitwich, the service started with the news and the chimes of Big Ben. It remained hugely popular and went on? to become BBC Radio 2 in 1967. Today the digital radio dial […]

As we enter the next stage of furlough, companies and organisations are looking to transition their staff back into the workplace. Flexible furlough schemes are becoming more and more popular, but the real focus is on ensuring staff are ready to adapt to changes in their products, services and customer needs. At the heart of […]

Through the social media training that Mosaic has delivered for councillors over the years, we have discovered many local politicians who are reticent to engage with the public using Facebook or Twitter. For some, it’s purely a question of time. They already have busy day jobs on top of their role as councillors or they […]

Learn how to make the most of your video conference. From quiz nights to choirs, yoga to cooking lessons – so much of our life today is online, using a whole host of virtual meeting platforms. We think online will stay the new normal. It cuts travel time, cost and hassle and so it’s better […]

Crisis communications support during the Coronavirus pandemic Whatever your business, we’ve all been affected by the COVID-19 pandemic and right now all contact with your customers, clients or service users is communication in a crisis. People want to know how you’re responding, what action you’re taking and what it means for them. They want to […]