Social media for customer services

The power of social media platforms is being recognised way beyond a mere status update or throwaway tweet. Discover how you can utilise social media to provide fast, helpful customer services which provide endless happy endings to customer service issues. Facebook and Twitter are powerful platforms for any organisation, and more and more businesses are […]

Investing in training

Training your staff is an important way of expressing your appreciation. Don’t view your learning and development budget as a one way street, but realise that your return on investment will pay dividends if you show your staff you value them enough to spend money on them. Media training is no different, it’s about recognising […]

Social media for the boss

Social Media Training is essential for staying up to date with the fast-moving world of digital communication. Don’t leave Twitter to the interns because you’re embarrassed that you don’t know what to do, invest in some training and bring yourself and your colleagues up to speed. Why is social media training so important? So you’re […]

School and universities report increased intake due to social media

Social media training is one of our most popular courses here at Mosaic Media Training. Whether you are a small business or a large organisation, you can’t afford to ignore the impact of social media. Educational establishments are recognising the power social networking sites can have on their student recruitment, as recent research shows. Social […]