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Sector training

Hotels, leisure, tourism - Mosaic have successfully trained some of the UK's leading hospitality companies over the last 13 years.  Whether you have a well-established team who need a bit of a refresher or are a new company wishing to formulate a media strategy, the following training will help you.

Social Media

A social media strategy is of vital importance in the hospitality sector, where so much emphasis is placed on what your customers are saying about you. Ensure you capitalise on the power of social media with professional training for all your key staff, whether you intend to use the platforms for customer services or marketing.

Video vodcasting

Video for the web is here to stay and a perfect medium for the hotel and leisure industry. Hook in your customers with tantalising shots, voxpops of satisfied customers or use vodcasting to regularly broadcast to your employees.   Learn how you can do the same with a one day video course with Mosaic.

Crisis management

Crucial to the hospitality sector is the ability to remain calm in a crisis. The wrong message sent out in a time of crisis can leave a lasting impression. Ensure your key staff are professionally trained with Mosaic's sector specific scenario training.

Presentation skills

Your front of house people are your ambassadors so ensuring they are fully trained in presentation skills will give you peace of mind.  Equally, CEOs and high level executives need skills to present at conferences or AGM and Mosaic's training teaches the skills needed to appear confident, professional and knowledgeable to any audience. 

Broadcast skills

Don't shy away from the media, take control with Mosaic's broadcast skills training. Mosaic has successfully prepared executives and spokespeople from many of the UK's leading names in hospitality for appearances in the media.  

Press & radio skills

Similar to Broadcast skills, but focusing on press and radio interviews, this course has enabled high level executives from many leading hotel, leisure and tourism organisations to raise their media profile and be less intimidated by the media at large.

Press release writing

The power of the written word can never be underestimated and still speaks volumes even in the digital age. Ensure your communications staff have the best training, delivered by trained journalists. 


Learn how to engage your audience with concise, informative yet entertaining copy.  Mosaic's training will teach you the tricks of the trade and ensure your copy has clout.

Integrated marketing

Does your organisation have a marketing strategy? Do you know how the various elements of marketing all interconnect? Does your brand say what it needs to? Integrated marketing training is essential in establishing an overview of the ways in which we communicate in this digital age.

Contact us about hospitality sector media training

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Find out more - ask Gemma

Contact media training manager Gemma to book Media training or for further information on a media training course

Contact our Media Training Manager Gemma to book or for further information.

Telephone: 01206 841933