We have extensive experience of training with some of the biggest names in the UK energy and utilities sector.

Suggested courses

Social media for customer services

Mosaic helped UK Power Networks implement their social media for customer services policy and delivered staff training. Discover how you can utilise the power and immediacy of social networking sites to deliver information to your customers and achieve better communication.

Crisis management

The ability to remain calm and communicate appropriate messaging in a crisis is crucial. Our crisis management training uses energy specific scenarios throughout the training and will assess how capable your spokespeople would be when the heat is on.

Broadcast skills

Mosaic has trained Chief Executives, Directors and company spokespeople at EDF Nuclear Power and enhanced their confidence in delivering media interviews, and handling themselves under pressure.

Press & radio interview skills

Similar to broadcast skills, but focusing on press and radio interviews, this course has enabled high level executives from many leading energy companies raise their media profile and be less intimidated by the media at large.

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Email or call us to discuss your goals.

We can then tailor this course to suit your exact needs.

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Mosaic's trainers have an approachable and encouraging training style with our managers during our media training, some of whom are extremely nervous about encountering journalists in what could be contentious situations. They put the managers at their ease and adopt an informal and humorous attitude towards media which relaxes the participants.

UK Power Networks